Client Spotlight: Henry Robson, WA Police

Henry Robson is a Patrol/Inquiry Officer at Central Regional Operations Group and has been employed with the Western Australia Police Force for 9 years. Henry first heard about Fleet Network through a friend at work. Although he was already in a novated lease agreement, his provider was not hitting the mark on customer service. Henry was having trouble contacting his provider directly to order his next car, so he started considering his options for his next novated lease.

Following his friend’s recommendation, Henry got in touch with the team at Fleet Network. Their exceptional customer service and 4-hour response turnaround was a welcome change to the experience he had with his previous provider. Henry found that setting up a lease with Fleet was simple and straightforward, with a team at the ready to answer his questions.

“Having people who were responsive and available, and who I could speak with directly, made the whole process very painless.”

Henry’s new novated lease with Fleet Network aligned with his move back to Perth. Being back in the city, he was after a smaller and more fuel-efficient car for his significant daily commute. Henry landed on a 2022 Hyundai i30 N Line sedan – a deal he was happy to make!

“This model was a compromise with my wife as I wanted their N Performance model, but it was a bit more in price,” he said. “The N Line is a quick little car with a heap of clever features and was a really good price.”

Following a positive, seamless experience switching to Fleet Network and setting up his novated lease, Henry is enjoying his daily commute in the N Line, and suggests others consider Fleet Network for their next car or upgrade.

“I would definitely recommend Fleet Network. They’re good, friendly people and are very helpful and patient with my endless questions!”