Client Spotlight: A Prison Officer’s Journey to Finding the Perfect Car

Teagan is a dedicated prison officer with the Department of Justice, spending the last 14 years navigating the demanding and ever-changing landscape of her role.

Her job, which she describes as both challenging and diverse, offers no shortage of excitement and unpredictability. Each day presents new challenges, and Teagan thrives on the dynamic nature of her work.

The heart of her role lies in the camaraderie and support she shares with her colleagues. Together, they bring a sense of humour and lightness to an environment that can often be intense. This collective spirit not only helps in managing the daily pressures but also fosters a positive atmosphere among the staff and prisoners alike.

Outside of her professional life, Teagan finds joy in a more serene setting. Her downtime is spent tending to her property, mowing paddocks, and maintaining the land. She has a passion for horseback riding and treasures the time she spends with her family, particularly enjoying sunny days in the pool during summer.

When it came time to choose a new car, the decision was influenced by her partner.

After being shown a picture of the car that they wanted, a Toyota Camry Hybrid, she knew immediately that it was the right choice. Exact words? “Yep, that’s the one!”

Teagan actually surprised her partner Renae with the Toyota Camry one afternoon, and they were overjoyed with happiness!

Choosing Fleet Network by Paywise for her novated lease was a decision influenced by positive word-of-mouth. Many friends and acquaintances had praised their experiences with us, highlighting how our service made the novated leasing process smooth and stress-free.

What stood out the most was the exceptional service she received from the beginning to the end of the process. Initially, she reached out to Mitch for an approximate quote a year before she was ready to buy. Even though she wasn’t ready at the time, Mitch’s transparency and helpfulness left a lasting impression. When she was finally ready to proceed, we continued the seamless experience.

Teagan appreciated being kept in the loop throughout the process. Her excitement was so palpable that she was tempted to call every day for updates, but she trusted us to keep her informed as soon as there was news. Our communication, friendliness, and inviting attitude made the entire experience outstanding for her.

In her own words, “everything was awesome.” Our commitment to clear communication and providing a welcoming environment turned what could have been a stressful experience into something truly enjoyable for her.

For someone who thrives on bringing a sense of lightness to her challenging job, it’s no surprise that Teagan found such a positive experience in choosing her new car. Just like her role, she values professionalism, good humour and a sense of teamwork, all of which were present throughout her novated leasing journey with us.

Ready to go on your own journey? Contact the team on 1300 865 216 today.

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