Frequently Asked Questions
Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Our customer service team welcome your questions because we know that your needs are never going to be exactly the same as someone else’s. However, there are some general questions that we can answer for you now, to give you the basics.

4 hour response time!

Before Your Lease

Who can salary package?

Anyone can package a vehicle if their employer offers this benefit to their staff. All you need to do is ask your payroll department if you are allowed to salary package and we will liaise with your employer to set it up for you.

If you have any other questions about salary packaging, please call Fleet Network on 1300 738 601 of via our Quote Form. We would be happy to arrange an obligation-free quote or a workplace visit at your convenience.


Does the car I lease have to be new?

No, but it has to be less than 12 years old at the end of the lease. For example, if you want to lease a car that is 8 years old at the time of leasing, the maximum lease term would then be 4 years.

Leasing new cars is the safest and preferrable option. As a major part of the cost of the lease is the running costs (such as maintenance and fuel), there is often very little difference in the reduction of your take home salary between new and second-hand vehicles.

Purchasing a second-hand vehicle may become purchasing someone else’s problems with the vehicle. Important parts, like tyres, may not be in premium condition when you purchase second-hand when they would be purchasing new, and will almost certainly need replacing for more than the lease budget would allow.


Can I use my own insurance provider?

Yes, you can. Fleet Network allows our clients to choose their insurance provider. This is a good way to maximize the benefits of a novated lease as you have the freedom to choose the insurance provider that suits you best.

Can I salary package my own car?

Yes, you can. If you have an existing vehicle on finance, we can arrange to transfer that vehicle and the loan to a novated lease, allowing you to take full advantage of the benefits of novated leasing.

Are there age restrictions on the vehicle?

The vehicle must be no older than 12 years old at the end of your lease term.

What is included in a novated lease?

With a novated lease your lease repayments include fuel, insurance, registration, servicing, and tyres.

Can I lease a privately owned vehicle?

Yes, you can lease a privately owned vehicle. A Fleet Network consultant will help you through this process from start to finish.

During Your Lease

What happens if I change employers?

Your lease is fully portable, subject to the agreement of your new employer.

This would require a new deed of novation between you, your new employer, and the financier, but the lease term would carry on undisturbed.

Alternatively, you can continue to make the lease repayments from your post-tax salary or pay out the vehicle.

Whichever option you choose, the Fleet team will guide you through the process and prepare all documentation.

Can I increase or decrease my running cost allocations throughout my term?

Yes, you can. If your circumstances change throughout your lease term and you would like to increase or decrease your running cost allocations, just let us know and we will adjust accordingly for you.

Can I make modifications to my vehicle?

Yes, absolutely. There are no restrictions on modifications to your car. If you would like to add accessories to your vehicle, just ask one of our Fleet Network team members and we can organise this for you.

What happens if I don’t meet my kilometres?

There is no longer a requirement to travel a set amount of kilometres per year with a lease. If we budget on a set amount of kilometres and you don’t drive them, it just means you haven’t used all the petrol allocated to you and you will build up a surplus of funds in your account. This can be paid back to you anytime you like, but as it came out of your salary before tax, when it gets refunded it must go back through your salary and be taxed.

After Your Lease

What happens at the end of my lease?

You have three options:

  1. You can rollover into a new lease on a new car. In the rollover process, we can trade in your old vehicle or you’ll  have the option of selling it privately.
  2. You can pay out the residual owing, cease salary packaging, and keep the vehicle. This is similar to paying the deposit at the end of the term rather than the beginning.
  3. You can refinance and re-lease the residual, providing it complies with vehicle age restrictions.
Can I use my account surplus to pay the residual?

Yes. However, any surplus in your account has to be paid back to you through your salary and thus be taxed when you receive it.  The car must be paid off with post-tax funds.